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All RVtechnic products come with a 2 Year RTB (return to base) warranty

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Before calling for service or assistance please carefully check the Troubleshooting Guide and Installation information contained in your user manual

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In the unlikely event that a product issue or fault arises with an RVtechnic product that cannot be rectified by following the Trouble Shooting Guide, please contact RVtechnic support:

support@rvtechnic.co.nz
+64 (0)21 1542255

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RVtechnic Warranty:

1.    In this warranty:
(a)    “RVtechnic” means RVtechnic Ltd NZBN: 9429030541535;
(b)    “you” means the purchaser of the Product not having purchased the Product for re-sale, and “your” has a corresponding meaning;
(c)    “Product” means the RVtechnic product purchased by you.

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2.    RVtechnic issues this limited warranty to the original purchaser of this product. This limited warranty is not transferable. The warranty applies to manufacturing faults and material defects for 2 years from the date of purchase. 
The purchaser must return the product for inspection together with the receipt of purchase to either the retailer if purchased from a retail outlet, or to RVtechnic if purchased directly or online.

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3.    RVtechnic is not liable in the following situations (which are not exhaustive):
(a) the Product is damaged by:
(i) accident
(ii) misuse or abuse
(iii) normal wear and tear
(iv) incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate use, application or operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions supplied with the product;
(b) the Product is modified without authority from RVtechnic in writing;
(c) the Product's serial number or warranty seal has been removed or defaced;
(d) the Product was serviced or repaired by anyone other than RVtechnic or an RVtechnic authorised repairer.

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4.    RVtechnic will, at its sole discretion, either (i) return the Product to you if it is not determined to be defective, or (ii) without regard to whether or not the original Product is determined to be defective, either (A) provide you with a replacement product of the same or comparable model, or (B) provide you with a refurbished or repaired Product

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5.    To the extent permitted by law: (a) RVtechnic excludes all warranties other than as contained in this document; (b) RVtechnic shall not be liable for any loss or damage whether direct or indirect or consequential arising from your purchase, use or non-use of the Product.

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